Privacy policy
Effective date: January 2, 2026· Last updated: June 2, 2026
1. Who we are
OX3 Corporation ("OX3," "we," "us," or "our") is a non-durable wholesale distributor and provider of value-added services for the semiconductor industry, headquartered at 31 MacArthur Avenue, Devens, MA 01434-4443, USA. We operate the website ox3.com (the "Site"). This Privacy Policy explains what information we collect from visitors and customers, how we use it, when we share it, and the choices you have. It applies to information collected through the Site, our checkout, our customer support channels, and any other interactions where we link to this policy.
2. Information we collect
We collect information directly from you, automatically as you use the Site, and from third-party service providers we work with.
Directly from you. When you create an account, place an order, request a quote, submit a tax-exempt certificate, apply for a trade account, sign up for marketing emails, or contact us, you may provide: name, company, job title, business email and phone, billing and shipping addresses, payment card information (handled directly by Shopify and our payment processors — we do not store full card numbers on our servers), purchase order numbers, tax-exemption documents, freight account numbers (UPS, FedEx, etc.), and any other information you choose to include in correspondence.
Automatically. As you use the Site, we and our service providers automatically collect: IP address, device and browser type, operating system, referring URLs, pages viewed, search terms, time spent on pages, links clicked, and the dates and times of your visits. This is collected through cookies, web beacons, server logs, and similar technologies (see Section 6).
From third parties. We may receive information from carriers (delivery confirmations), payment processors (transaction status), analytics providers, fraud-prevention services, and marketing platforms where you have consented to share data with us.
3. How we use your information
We use the information described above to:
● Process and fulfill orders, including invoicing, payment, shipping, returns, and customer support.
● Communicate with you about quotes, orders, shipments, returns, account updates, and security or compliance notices.
● Send marketing communications (newsletters, product announcements, special offers) where you have opted in. You can unsubscribe at any time using the link in any marketing email or by contacting us.
● Operate, maintain, secure, and improve the Site, our products, and our services, including analytics and A/B testing.
● Prevent and investigate fraud, abuse, unauthorized access, and other unlawful activity.
● Comply with applicable laws, regulations, court orders, and lawful requests from public authorities, including U.S. export-control, sanctions, and tax-reporting obligations.
● Enforce our Terms of Service and protect the rights, property, or safety of OX3, our customers, and others.
4. When we share your information
We do not sell your personal information. We share information only as described below:
● Service providers acting on our behalf, such as Shopify (e-commerce platform and checkout), payment processors (e.g., Shopify Payments, PayPal, credit-card networks), shipping carriers (UPS, FedEx, freight forwarders), email and SMS platforms (e.g., Klaviyo), analytics providers (e.g., Google Analytics 4), customer-support tools, fraud-prevention services, and IT infrastructure providers. These vendors are contractually limited to using your information only to perform services for us.
● Affiliates and successors. If OX3 enters into a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business or assets, your information may be transferred as part of that transaction, subject to the surviving entity's obligation to honor this Privacy Policy or notify you of material changes.
● Legal and safety reasons. We may disclose information if we believe in good faith that doing so is necessary to comply with law, respond to subpoenas or court orders, enforce our agreements, or protect the rights, property, or safety of OX3, our customers, or others.
● With your consent. We may share information for any other purpose disclosed to you at the time of collection or with your prior consent.
5. International transfers
OX3 is based in the United States, and our service providers may process information in the U.S. or other jurisdictions. If you are accessing the Site from outside the U.S., you understand and consent that your information may be transferred to, stored in, and processed in the U.S., where data-protection laws may differ from those of your home country. Where required, we rely on lawful transfer mechanisms (such as the EU Standard Contractual Clauses) to safeguard such transfers.
6. Cookies and similar technologies
We and our service providers use cookies and similar technologies to operate the Site, remember your preferences (such as cart contents), measure performance, and (where you have consented) deliver relevant advertising. Cookie types include:
● Strictly necessary cookies. Required for the Site to function (login, cart, checkout, fraud prevention). Cannot be turned off.
● Performance and analytics cookies. Help us understand how visitors use the Site so we can improve it.
● Functional cookies. Remember your preferences (language, region).
● Marketing and targeting cookies. Used to show you relevant ads on third-party sites. Used only with your consent in jurisdictions where consent is required.
Most browsers allow you to refuse or accept cookies and to delete existing cookies. If you disable cookies, parts of the Site may not work as intended.
7. Your rights and choices
All users. You can update your account information by logging in or contacting us, and you can unsubscribe from marketing emails at any time using the link in any marketing message.
European Economic Area, United Kingdom, and Switzerland (GDPR). You have the right to request access to, correction of, deletion of, restriction of processing of, and portability of your personal data, and to object to processing based on our legitimate interests or for direct marketing. Where we rely on consent, you may withdraw it at any time. You may lodge a complaint with your local data-protection authority.
California (CCPA / CPRA). California residents have the right to know what personal information we collect, use, disclose, and share; to request deletion of personal information; to correct inaccurate information; to opt out of the sale or sharing of personal information (we do not sell personal information); to limit use of sensitive personal information; and to be free from retaliation for exercising these rights.
To exercise any of these rights, contact us at Sales@ox3.com with "Privacy Request" in the subject line. We will verify your identity before responding and respond within the timeframes required by applicable law.
8. Data retention
We keep personal information only as long as necessary to fulfill the purposes for which it was collected, to comply with our legal, accounting, or reporting obligations (typically 7 years for U.S. tax records), to resolve disputes, and to enforce our agreements. When no longer needed, we securely delete or anonymize the information.
9. Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. In the event of a security incident affecting your personal information, we will notify you and the appropriate authorities as required by applicable law.
10. Children
The Site is intended for business customers and is not directed to children under 16. We do not knowingly collect personal information from anyone under 16. If you believe we have collected information from a child, contact us and we will delete it.
11. Third-party links
The Site may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing them any information.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Last updated" date at the top. If we make material changes, we will provide additional notice (such as a notice on the Site or an email) as required by law. Your continued use of the Site after the changes take effect indicates your acceptance of the revised policy.
13. Contact us
If you have questions about this Privacy Policy, our data practices, or to exercise your rights, contact us:
OX3 Corporation
31 MacArthur Avenue, Devens, MA 01434-4443, USA
Email: Sales@ox3.com · Phone: (978) 772-2600